Pacific Green Structural Warranty

Pacific Green Palmwood Care

PALMWOOD CARE

Since our new environmental processing was implemented in early 2001, Palmwood has retained a high degree of stability and usability. What you have is a natural product, Palmwood impregnated with wax, so comprehensively impregnated that there is little or no moisture remaining.

Each piece of Palmwood has the individual features and natural characteristics of the tree it came from. No two pieces are ever the same. Different colors can occur in the one piece. No flat surface-top will ever have matching pieces. Neither nature nor Pacific Green intended our surfaces to be other than "as is". We recommend that you polish Palmwood on a regular basis, this adds lustre and looks great. You can use a beeswax based product. Use it sparingly as it is hard to buff. It is easy to apply and relatively pleasurable to polish. Keep furniture away from open fires and direct sunlight. Use a protective covering to protect table surfaces. If there is mould or bloom, remove it with diluted vinegar.

LASTING and FITTINGS

Most of our "hardware" is brass or steel. Our lashings are made from plated steel wire wrapped in a leather sheath. Each piece of furniture is handcrafted by indigenous artisans. They place great emphasis on the intrinsic value of their work; based on their material selection; their traditional tying methods and attention to detail they deem important. Unlike many western consumers they still believe that all things are like nature - not necessarily perfect. Minor imperfections are simply part of the process of making "workable" objects.

LEATHER

Natural leathers are basically impossible to keep in a pristine state. It's not because of the quality - all our current hides are "AA" grade ( with a minimum thickness of 1.2mm). Natural leathers have no pigment top finish; the beauty of natural grain variation is therefore emphasised and the marks and scars of the animal are not covered up. These "markings" and colourations highlight the distinguishing difference of a superior product. This leather will appeal to those people who pride themselves on their ability to recognise real quality.Our natural leathers are all scotchguarded and UV Ray treated.

Our pigmented leathers are also "AA" grade and as such they are more resistant to general surface wear and tear. The pigment not only covers many of the marks and scars but it also acts as a protector to the actual hide.

We recommend you follow these rules in the care of your leather:

  1. Regularly vacuum (carefully) to remove surface dust and dirt
  2. Remove spilled liquids quickly with a damp cloth. Allow drying away from heat.
  3. Do not rub hard and never use detergents or abrasive cleaning compounds.
  4. Do not expose to direct sunlight, intense heat, weather or UV Rays.
  5. Wipe over with a soft cloth, moistened with soapy water; after direct contact with bare skin. Acids (from the skin), chlorine and salt degrades the leather quickly and must be avoided.
  6. Do not try to remove ink or other indelible marks. Live with them.
  7. Cuts and nicks in leather are difficult to repair and necessitate factory service.

Please Remember: a) whatever the prevention method employed, leather (like our own skin) will mark in the passage of time b) There are organizations that specialize in service and revitalizations of leather and upholstery. If you have a problem call an expert.

Pacific Green Palmwood Care
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